Transport, Commercial Refrigeration & Air Conditioning Specialists in Sussex & Kent

A close up of an ice cube with the STR snowflake icon behind it
Welcome to STR
Refrigeration Experts in Sussex & Kent
We are specialists in the design, installation, servicing, hire, maintenance and repair of all air conditioning, transport and commercial refrigeration systems. Our F-Gas Registered team of experienced engineers are on-hand 24/7 to deal with any maintenance or repair issues. With more than 35 years of combined experience in the industry, we are proud to provide clients across East Sussex, West Sussex, Kent and the South East with reliable, high quality and competitively priced service.
Commercial Refrigeration
STR specialise in the design and supply of commercial refrigeration systems. Our team of F-Gas Registered engineers provide a comprehensive servicing, repair and maintenance service to avoid costly breakdowns of your commercial refrigeration equipment. Working with all major manufacturers, our team locate and diagnose any problems quickly and repair any issues at a cost-effective price.
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Walk-in Cold Stores
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Blast Freezers
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Display Chillers & Freezers
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Cellar Cooling Systems
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Ice Machines & More
To commercial refrigeration
A cold counter in a supermarket
Refrigerated van fleet
Transport Refrigeration
We provide professional repairs, maintenance, servicing and calibration on all transport refrigeration systems. For planned and reactive maintenance, our Fleet Team are on standby 24 hours a day, 7 days a week. Whether you operate an entire fleet of vehicles for a large company or a single vehicle for an independent business, our team can help!
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Tailored Maintenance Packages
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24/7 Maintenance & Repair Service
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Fully Stocked Support Vehicles for First Time Fix
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Highly Skilled & F-Gas Registered Engineers
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On-Site Repairs & Maintenance
To transport refrigeration
Hire Refrigeration
STR has a comprehensive fleet of refrigerated vans and trailers available for hire. Catering for any chilled or frozen requirements, our vans and trailers have been converted, built, insulated and maintained by our highly skilled team. Prior to collection/delivery our fleet is thoroughly checked to ensure they are working to maximum efficiency. A 24-hour support and backup service is provided in conjunction with every hire.
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Short & Long Term Hire
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Same Day Delivery & Collection
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Small/Medium/Large Vans
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8 Foot to 12 Foot Trailers
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Commercial & Personal Hire
To hire refrigeration
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An air conditioning unit being serviced by an engineer
Air Conditioning
Domestic & Commercial
Our team of in-house, F-GAS registered engineers supply, install and maintain air conditioning systems for commercial and domestic clients. We are authorised installers of the leading industry air conditioning brands, installing systems in single residential properties, all the way to large multi-site office blocks. Our practical and reactive service ensures your air conditioning systems are always running at maximum efficiency.
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Free Site Surveys & Quotations
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F-Gas Qualified & Compliant
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Experts in Design, Installation & Maintenance
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Emergency Breakdown Cover
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Environmentally Friendly Solutions
To air conditioning
We Come Highly Recommended
Don't just take our word for it, take a look at our client testimonials
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What's Going On At STR?
Frequently asked questions
Some of the questions we often get asked.
What is commercial Refrigeration?

Commercial refrigeration can be categorized into three types — reach-in, stand-up, and walk-in. Reach-in commercial refrigerators are usually installed in grocery stores, while supermarkets and restaurants have stand-up refrigerators, Walk-In Cold Rooms and Walk-In Freezer Rooms are refrigerated enclosures accessible via at least one door and large enough for a person to walk into, housed within existing buildings or constructed as standalone buildings.

What is the difference between commercial refrigeration and normal refrigeration?

Commercial refrigerators are larger than residential units. They are designed to hold more stock and substantially larger containers than for home use. Commercial fridges and freezers also require more power than residential models. They get colder faster, and that means they use more powerful components like compressors to maintain a consistent temperature even when the door is open. Because they are more specialised, commercial refrigerators need regular maintenance and service to ensure they operate in the most efficient manner.

How often should I service my commercial equipment?

Depending on the size and usage of the item.  It is recommended that most makes of refrigeration units should be serviced every 6 months to ensure optimum performance and uphold the manufacturer’s warranty. We offer servicing to meet these requirements, we can also issue a calibration certificate for your equipment. Our engineers are experts in installing, servicing and repairing a wide variety of transport refrigeration systems from all the leading brands.

What is F-Gas?

The F-Gas Company Certificate is an accreditation that all businesses that ‘install, maintain or service stationary refrigeration, air-conditioning and/or heat pump equipment containing or designed to contain F-Gas refrigerants’ must have by law. Since 4 July 2009 it has been a legal requirement for all companies as described above to have this accreditation, and since July 2011 it’s been law that all companies must also hold a Company Certificate.

Why should I service my Air Conditioning?

Maintaining your air conditioning system will help it perform better. Regular routine maintenance will help maintain up to 95% of its original operational efficiency and performance.

Better Energy Efficiency
Clogged air filters, dirty condenser coils and other problems result in the system having to work harder, thus consuming more energy in the process. An inefficient system will increase your energy bill and leave a larger carbon footprint on the environment. Routine service will deliver savings on your energy bill and on your conscience.

Longer Operational Life
With all major equipment, a regular service will extend your systems operational life. There is a life span as to how long any model is going to last but servicing of your air conditioning system will prolong its life, one faulty or malfunctioning part can lead to stress on other components and dramatically affect its performance.

Lower Overall Repair Costs
Air conditioning systems can stop working with the failure of a single part, this can result in costly emergency repairs, all too often, these repairs could be managed or even avoided through routine service and maintenance.

When we service your air conditioning system, the engineer will check for damaged or worn parts and if required recommend why they should be replaced. Cleaning components such as the condenser and filters will extend the life of various other parts and delay the need to replace them.

Better Air Quality
To be sure your system is cleaning the air in your environment, simply open up the front panel and take a look at the filter. Unless it’s new or has been cleaned very recently, you’ll see a substantial amount of dust built up in the filter. The more dust that accumulates, the less effective your filter is at purifying the air that passes through it.

Regular service ensures that your filter is working as well as it should be. This reduces internal deficiencies caused by a build-up of dust and debris, but it also means that everyone inside is breathing cleaner air.

The frequency with which you have your air conditioning system serviced will depend on several factors, including the model, its age and how it’s used. At Simon Turner, we recommend having your unit serviced twice per year, depending on the environment and frequency of use.

Why should I invest in Air Conditioning?

For your health, the fact is that heat is one of the contributing factors to the increasing cases of deaths in many residential properties. Heat-related deaths reported in the UK are as a result of lack of proper and working air conditioners in many homes. The easiest way to prevent heat-related deaths and health complications is by keeping rooms cool with modern and efficient air conditioning.  Air conditioning helps reduce the irritants in the air that cause health problems, as with any electrical device, the performance differs greatly from entry level cheaper models to more powerful higher end units.

Can't find an answer?
We realise that not all of your questions will be answered here, if that is the case, the please feel free to contact us.
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Brands that you can trust
For all of the services that we provide we only use the best parts which are from our trusted suppliers and manufacturers.
Thermo King logoJ&E Hall logoGAH logoEberspacher logoMitsubishi Electric logoSamsung logoLG logoHubbard logoWebasto logoZanotti logo